SUPPORT

Contact us

Email support@stylapros.com and we will get back to you. Include the email on your STYLA account so we can find you.

Manage or cancel a subscription

Pro subscriptions are billed either on the web through Stripe, or on iPhone through Apple. Cancel in the same place you subscribed. Deleting the app does not cancel a subscription.

Web (Stripe). Open STYLA, go to your Dashboard, and tap Manage subscription. That opens the Stripe customer portal, where you can update your card or cancel. Cancellation stops renewal at the end of the current billing period.

iPhone (Apple). Apple manages these subscriptions. Open the Settings app, tap your name, then Subscriptions. Or go to https://apps.apple.com/account/subscriptions. STYLA cannot cancel an Apple subscription for you.

Delete your account

You can delete your account inside the app. This is permanent.

1. Open STYLA and sign in.
2. Clients: open the My STYLA tab. Professionals: open the Dashboard tab.
3. Tap Delete account.
4. If you subscribed through Apple, cancel that subscription first so you are not charged again. The screen includes a link to Apple subscriptions.
5. Type DELETE and confirm.

We remove your profile, portfolio, reviews, Top 5, and saved stylists, then sign you out. If you subscribed on the web, an active Stripe subscription is canceled as part of deletion.

Privacy

Read how STYLA handles personal information in our Privacy Policy.

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